The Next Phase to Win Customers will be on Trust, Natural Integration, Interaction and Intelligence
January 28, 2019
Patrick Gauthier, Vice President of External Payment Services of Amazon and the keynote speaker at Trustech 2018, reminded audience to consider what consumers would really need in the next phase after digital transformation. Instead of wallet, secure payment, identity authentication, Patrick suggested that we should dedicate more effort on trust, natural integration and intelligence.
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